We send all orders on bussines days. From the moment of the order it takes 1-3 days for the order to be processed and 7-20 days to arrive at your address.
The shipping time depends on the country and the availability of products in warehouses. If it's been more than month, contact us and we will help track down your order.
Orders are shipped from Europe, US, Australia and Asia depending on the proximity of your shipping address and our availibility. This allows us to get your items out to you faster.
Many times, shipping companies leave the order in the office closest to the customer’s address.
We advise you to call the post office with your tracking number as proof and to give your name and address to verify that it is there. If your order is not there, please contact us and we will follow up on your case.
If you entered the wrong information for your order, please contact us as soon as possible.
You have the time to change the shipping option before we send out your package, usually the item will be sent within 12 hours after receiving your payment.
Please note that unfortunately, we will be unable to change the address for any items that have already shipped out of the warehouse.
You can cancel your order during the first 12 hours. After 12 hours, you will have to wait to receive the product and make the return.